When Bill Hausman started Columbia Maintenance in 1972, he had a vision to provide St. Louis with the best custodial and janitorial services as well as exceptional customer care. Columbia Maintenance is the kind of company that embraces attention to detail, where employees take pride in satisfying customers and exceeding expectations. By concentrating on five core areas, we can be a company that customers trust and a place where employees are proud to work:

Hiring & Training

Our personnel are the bedrock of our company. By hiring the right person for the job and providing extensive training, as well as union benefits, we maintain a low turnover rate and have a stable workforce of dedicated professionals who go the extra mile for our customers.

Supervision

The key to our success is our supervisors and representatives who are hand picked and highly experienced. We strive for the highest ratio of cleaners to supervisors in the industry. Supervisors regularly attend classes and seminars sponsored by the Building Service Contractors Association International. Supervisors check the work of every cleaner at least once a week to uphold the high standard that our customers expect.

Immediate Correction of Problems

As hard as we work to avoid problems, they can happen. When they do, it’s our guarantee that we work even harder to correct them immediately: 24 hours a day, seven days a week.

Site Analysis

An exceptional job begins with proper preparation. To ensure that we have the proper staffing, equipment, and supplies for every customer, we conduct a detailed analysis of each and every site, measuring square footage and counting each desk and toilet fixture.

Accurate Job Quotes

By conducting a detailed site analysis, we’re able to provide an extremely accurate and competitive price quote.